Latest Software Versions

Software Release Notes

App Updates

Pilot Pro uses the Freefly Updater that comes installed on the Pilot Pro to manage app updates.

To install latest apps, make sure that the Pilot Pro is connected to the internet. Then, go through the following steps.

• Open the Freefly Updater app

• Click on the Latest tab at the bottom of the app

• For each app on the page, click on it and hit the UPDATE button for the app if it is available.

• If requested, provide permissions to the Freefly Updater app to install the app.

If you need to install an app that has been uninstalled, you need to go to the Latest tab, tap on the app you want to install, and then tap the INSTALL button. If that does not work, scroll down, tap to expand the Versions drop-down section, and tap the INSTALL button there.

How to update Pilot Pro Firmware?

Updating Pilot Pro firmware is as easy as clicking a button from the Pilot Pro App. There will be a persistent notification to remind you if Pilot Pro’s firmware is not the latest.

Go to Pilot Pro App > FW STATUS to access the FIRMWARE STATUS page.

The Pilot Pro App that is updated via Freefly Updater will contain the latest Pilot Pro firmware. Firstly, make sure to update the Pilot Pro App by following the instructions in the App Updates section above.

If there is an update available, there will be an “UPDATE TO VERSION <version>” button. Click on the update button and the Pilot Pro App should automatically update your Pilot Pro firmware. Though Android pop-ups are not expected, if there are any requests for permissions from the Pilot Pro app, make sure click the “Always open" check-box and hit Accept on the pop-up.

To ensure that the Pilot Pro firmware has been updated, go back to Pilot Pro App > FW STATUS and ensure that the version name has been updated to the latest and that the UPDATE button has been replaced with a REVERT button.

The REVERT button is there in case you encounter issues on the latest firmware and you would like to go back to the firmware that was stable for you. We highly recommend you to stay on the latest firmware version to have the latest and best features and bug fixes.

Tips:

• If the Pilot Pro controller gets stuck in the bootloader mode, you can restart the Pilot Pro app and then force FW update by going to the FW STATUS page and then updating to latest.

Android OS Updates

OTA Android updates are disabled on the Pilot Pro tablet. We will occasionally release Android OS updates as needed. You can find more information on the Pilot Pro SW page when that is available.

Current Versions

Previous Versions

Troubleshooting Table

How to share logs with Freefly?

Suppose you encounter a bug with your Pilot Pro and need Freefly support. How can you get quick help from our team? By sharing your Pilot Pro logs with Freefly!

To use this feature, make sure it is enabled by going to Pilot Pro App > ADVANCED and ensure the toggle displays “APP LOGGING ENABLED”. To ensure a bug is properly captured in the logs, logging must have been enabled when the bug occurred.

There are a couple of ways to get logs from your Pilot Pro. Firstly, if you are currently seeing issues with your Pilot Pro, go to Pilot Pro App > ADVANCED, and tap the “SAVE LOG SNAPSHOT” button to ensure your log file for the current session is immediately available to share. The tap will save the log of the current session up to that instant in a timestamped file that has the tag “USER-TRIGGERED” in the log file name. Otherwise, only logs from previous Pilot Pro sessions will be available to share.

To get access to Pilot Pro logs, go to the Pilot Pro App > ADVANCED > OPEN PILOT LOGS. It will open up the logs folder in the My Files app. Sort the logs and select the logs you want to share. You can press and hold on a log file to select it. Remember that if you want to share logs from the current Pilot Pro session, you need to have tapped the “SAVE LOG SNAPSHOT” button, and then you can choose the newest *-USER-TRIGGERED.ulg to share.

To copy the logs to a thumb-drive, insert a USB-C thumb-drive into one of the Pilot Pro USB-C data ports, and then copy over the selected files into the USB-C thumb-drive. Then, you can proceed to emailing over the logs to Freefly Support through your regular PC.

Also, note that the Pilot Pro App will manage storage taken up by the logs to use no more than 3 GB. It will delete the oldest logs to make room for new logs. You can also manually delete the logs from the My Files app. Although, you need to make sure to reboot Pilot Pro if you want to immediately resume logging properly.