Troubleshooting
Known Issues and Solutions
Battery cells out of balance
Leave on the charger (under supervision) for about 8 hours
Cannot control gimbal
Astro drifts up/down while hovering
Cannot record video using the Sony a7R-IV, or "unable to write to card, check card speed"
Transfer mission from PC to Herelink
Upload to Astro using PC, download from Astro using Herelink
Can't connect laptop version of AMC to Astro
Change the UDP settings
FAQ
Is there a compatible LiDAR sensor?
Yes, Rock Robotics has integrated the R2A LiDAR system with Astro.
Is there a thermal sensor for Astro?
Currently in development!
Advanced Troubleshooting
For in-depth problem-solving, you can check our Troubleshooting Tree or Astro Support page for solutions to specific questions or error codes.
If you need more help or can't find what you're looking for, please contact us!
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